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Shipping Insurance Details

As a reminder, we are responsible for the Delivery of your item and not shipping. We properly package our items and after the product leaves our warehouse, we are no longer responsible. Please inspect all items upon arrival for damage and note it on the shippers invoice or refuse the delivery.

    Do I need Insurance?

  • Insurance is to cover damage that occurred during shipping
  • Its fast and easy and we do the work for you!
  • We send a call tag to you via email to send back the damaged item
  • Receive the replacement from us at no additional charge
 

Here is how it works if buy insurance with us:

If you choose to buy shipping insurance, we will assist you with a freight claim if your item was damaged using a common carrier service (ie Fedex, UPS, USPS, DHL with our without signature). For all truck freight deliveries(18 wheel), you must note damage on the receipt at the time of delivery in order to process a claim or refuse delivery.

We will send a call tag to you at no charge for the item to be returned due to damages. The call tag will explain how the item is to be returned. Upon the item being picked up from you, we will then ship you the replacement item at no additional charge*.

*Please keep in mind, a picture may be required of damaged item to assist with a claim.

Insurance claims must be filed by you with our company within 1-3 business days, depending on the item. Anything past this time will be 100% the customers responsibility to handle with the shipping provider.

What if I don't get insurance?

If you choose not to buy insurance from us at the time of your purchase, the customer will be responsible to file a freight claim with the carrier. Most freight companies take a few weeks to send a damage reimbursement check. We are not affiliated with any shipping company. Each shipping company has their own freight claim process.

Read more details at our Shipping page

Shipping Insurance must be purchased prior to delivery.

 

 

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At Mechanics Warehouse we are serious about Auto Parts and Automotive Accessories. We do sell Everything Automotive...You can find everything you need from cars to tonneau covers for your truck bed and nerf/step bars, to power programmers/modules and performance parts. If you drive a Chevy, Ford, Dodge, GMC, Jeep, Nissan or Toyota we can help customize your vehicle.
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